General Terms and Conditions

Below you will find our general terms and conditions of Meergans rooms GmbH & Co.KG.

1. conclusion of contract

The rental contract (accommodation contract) is concluded between the client (customer or guest) and Meergans rooms GmbH & Co.KG. The contract is concluded by the written confirmation of the reservation and the down payment of the accommodation fee by the ordering party. If (for special reasons) no down payment was requested, the contract is concluded by the receipt of the reservation confirmation by the orderer. If no reservation confirmation has been made in the case of short-term inquiries, the contract comes into effect at the latest when the rental object is handed over. These terms and conditions are part of the contract.

2. in case of long term booking we ask for a deposit of 70 €, in case of lower total amount we ask for a deposit of 50 € at the latest 4 weeks before the beginning of the stay. The deposit is also considered as a cancellation fee.

3. payment of the guest

The accommodation fee, if not already paid, is to be paid on the day of arrival.

4. use of the rented rooms, considerate behavior Unless otherwise agreed, the rented rooms can be used on the day of arrival from 14.00 o'clock. On the day of departure, the rooms must be vacated by 10.00 am. Pets may be brought only with the express permission of the landlord. The guest is asked to treat rooms and inventory with care. He is liable for damages caused by his fault. He is not allowed to use the rental object for other purposes. The landlord must be notified immediately of any defects. Only the registered persons are allowed to live in the rooms. Additional occupancy is only permitted with the consent of the landlord. A grossly inconsiderate or unreasonable behavior of the guest justifies the right of the landlord to terminate the contract without notice and to claim damages.

5. withdrawal of the guest

If the customer cancels 21 days (calendar days) or earlier before the arrival date, the landlord is entitled to retain up to 25% of the agreed fee as compensation. If the customer cancels less than 21 days, but at least 6 days (calendar days) before the date of arrival, the lessor is entitled to retain up to 50% of the agreed fee as compensation. If the customer cancels less than 6 days (calendar days) before the day of arrival, the landlord is entitled to retain up to 75% of the agreed fee as compensation. In case of cancellation, Meergans rooms GmbH & Co.KG will make every effort to rent the room to other guests, so that the damage for the absent guest remains as low as possible. If the landlord does not achieve the expected income from the order, he is entitled to retain the shortfall between the expected income and the actually achieved income in accordance with the above scale from the deposit and, if necessary, to demand additional payment from the customer. The landlady can deduct a cancellation fee of 10,- € from the actually achieved income, if the orderer has cancelled completely. If a customer has booked several rooms and has not used a part of them, he pays for the used rooms as agreed. For the unused rooms he pays compensation according to the above scale. If the landlord pays a part of the deposit back to the guest by bank transfer, she may retain a processing fee of 5, - €, for guests residing abroad 10, - €.

The orderer can free himself from the compensation obligation by providing a suitable substitute tenant. In this case, the customer (in addition to the substitute tenant) remains liable for the full payment of the accommodation fee until the end.

6. severability clause, collateral agreements, place of jurisdiction

If parts of these General Terms and Conditions are invalid, the remaining parts shall remain in force. Subsidiary agreements should be recorded in writing to avoid misunderstandings. Place of jurisdiction is in Senftenberg.